Charger always output "Connection Breakdown"


#1

Hello!

I was trying to test the Blue Robotics Battery Charger by Balance Charging all of the batteries we received. Unfortunately, it always shows the error: “Connection Breakdown”. I checked the wires of the batteries and the connections with the charger and they all seem to be in place.

Here’s the sequence when I tried Balance Charge:

It seems to be able to monitor the battery successfully though:

Kindly assist.

Thank you!


#2

Hello Angelyn,

The wrong battery type is selected.

The batteries are Lithium-Ion.

Top left should read LiIo not LiPo

Let us know if this solves the problem.

Cheers,
E.


#3

Hi Etienne,

I tried it but unfortunately it still outputs the error.


#4

Ok let me raise this with BlueRobotics, you might have a bad charger.

In the meantime, I have a spare charger at the office. We can swap it and see if this issue is resolved.


#5

Thank you for coming all the way to our office! The replacement charger works great!


#6

Glad to help. Let us know if you need anything else.


#7

Hello…this is common issue and as per my suggestion make sure your charger is working properly. Having an extra charger around can make this step a snap…if you don’t have an extra charger around consider buying one. If your charger requires a charging adapter, make sure you have a spare too.

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